Terms of service
By using this website or placing an order with The Virasat Crafts, you agree to these terms.
About Us
This website is operated by The Virasat Crafts, Second Floor, Plot No. 2, Sundar Vihar, Kalwar Road, Takiya Ki Choki, Jaipur, Rajasthan - 302012. “We”, “us” and “our” refer to The Virasat Crafts.
Use of the Website
You agree to use this website only for lawful purposes. You must not misuse it, attempt to disrupt it or access it in unauthorised ways.
Products
Our products are made from natural marble and are often handcrafted. Colour, veining, pattern and finish may vary slightly from photos, and small natural variations are not defects. Product dimensions and weights are approximate.
Pricing
All prices are in Indian Rupees (INR). We may change prices, offers or product availability at any time without notice. If a product is listed at an incorrect price due to an error, we may cancel the order and refund any amount paid.
Orders
Placing an order is an offer to buy. We may accept or decline any order, for example if a product is out of stock or we suspect fraud. If we cancel an order after payment, we will refund the full amount.
Payment
We accept prepaid orders only, through the payment options shown at checkout. Payments are processed by secure third-party payment gateways.
Shipping, Returns and Refunds
Shipping, cancellation, return and refund terms are set out in our Shipping Policy and Refund & Return Policy, which form part of these terms.
Product Use and Care
Please follow the care and use instructions for each product. Check the product description before using any piece for food, water or wet areas. We are not responsible for damage caused by misuse, accidents or improper cleaning.
Intellectual Property
All content on this website, including text, images, logos and designs, belongs to The Virasat Crafts or its licensors. You may not copy or reuse it without our written permission.
Limitation of Liability
To the extent permitted by law, our liability for any claim related to a product is limited to the amount you paid for that product. We are not liable for indirect or consequential losses.
Changes to These Terms
We may update these terms from time to time. Changes take effect when posted on this page.
Governing Law
These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan.
Contact Us
Email: thevirasatcraft@gmail.com
Address: Second Floor, Plot No. 2, Sundar Vihar, Kalwar Road, Takiya Ki Choki, Jaipur, Rajasthan - 302012
Support Hours: 10:00 AM – 5:00 PM (IST)